General:
This section, in conjunction with our Privacy and Cookies Policy and Acceptable Use Policy, provides essential information about us and the legal terms and conditions (referred to as the “Terms”) governing your access to specific medicinal products (referred to as the “Medicines”) and services (referred to as the “Services”) offered through our website, www.prescrimeds.com (“our site”).
Our site enables you to access the Services, including conducting online consultations with third-party prescribers who may issue private prescriptions for Medicines (referred to as the “Prescriptions”), and third-party pharmacies responsible for dispensing Medicines upon receiving a Prescription.
These Terms also dictate ownership and usage rights concerning any materials, documentation, and intellectual property (collectively referred to as the “Material”) owned by us or our associates.
We urge you to thoroughly read and comprehend these Terms. Before accessing the Services on our site, you will be required to consent to these Terms. If you decline to accept these Terms, you will not be permitted to access the Services on our site.
About Us:
We are Global Services Advisory Limited, a registered company in England and Wales with company number 10626033, and our registered office is located at 64 SouthWark Road, London SE1 0AS (referred to as the “Company,” “we,” or “us”). We are responsible for the operation of our site and facilitating your access to the Services.
We provide access to selected third-party suppliers (each referred to as an “Associate,” collectively as the “Associates”), including several registered prescribers (referred to as “Prescribers”) and registered pharmacies (referred to as “Pharmacies”). Each of these entities is responsible for providing prescribing services and pharmacy services, respectively, in accordance with additional terms and conditions outlined in:
You must review and accept these specific terms and conditions before accessing the Services through our site. By making the Services available to you on our site, you acknowledge that we are acting as an agent on behalf of these Associates.
We collaborate with numerous Prescribers and Pharmacies, each handling prescribing and dispensing services. The identity, contact details, and registration information of these entities will be provided when you submit responses to clinical questionnaires on our site. A permanent record
Contacting Us:
The most convenient way to get in touch with us is through email. Our primary role is to facilitate access to the Services, which are provided by our Associates. We also manage the relationship between you and these Associates. If you ever need to contact any of the Associates regarding the Services they’ve provided, please initiate contact with us first via email at contact@Prescrimeds.com You can also reach us by phone at +1(214)272027
To help us identify you, please include your order number or account details.
When these Terms refer to communication in writing, this encompasses communications made by us or any Associate through on-screen messages, notifications, prompts, fields, or other forms of communication or information provided via our site or by email using an email address you’ve provided for communication with us. This clause does not apply to legal document service requirements.
Communication and Security:
By accepting these Terms, you are communicating with us electronically, and in doing so, you consent to receiving electronic communications from us or our Associates. Electronic communications include, but are not limited to, emails, notifications, alerts, prompts, disclosures, and information fields provided via our site. You agree that any electronic communication from us is sufficient to meet any legal requirement for written communication.
If you receive a user identification code, password, or any other confidential information as part of our security procedures, you must keep it confidential and not disclose it to any third party. We reserve the right to disable any user identification code or password, whether chosen by you or assigned by us, if we reasonably believe you have violated any of these Terms. If you suspect unauthorized access to your user identification code or password, promptly notify us at contact@prescrimeds.com
Use of Your Personal Information:
The utilization of your personal information is subject to our Privacy and Cookies Policy. Ensure you have read and understood our Privacy and Cookies Policy before accessing the Services. We will not use your personal information for purposes other than those outlined in our Privacy and Cookies Policy and as described below.
- Verify your identity.
- Enable Associates to provide you with Medicines and/or Services.
- Facilitate payments and refunds for Medicines and/or Services.
- Enhance and improve the quality of the Services we offer.
- Comply with requests from regulatory bodies and/or legal requirements.
- Provide relevant information to your GP or other regular healthcare providers.
- Prevent fraud and/or other relevant criminal activities.
We employ various identity verification services to check your details against multiple sources. By accepting these Terms, you grant us permission to carry out such checks. If we cannot verify your identity through these checks, we may contact you to request further evidence of your identity.
You consent to the exchange and viewing of information about yourself, your health, and your current medications, including the information you provide during online consultations and clinical assessments, between us, our employees, and our Associates for the purpose of supplying Medicines and/or Services to you.
Changes to These Terms or Our Site:
We reserve the right to amend these Terms from time to time. Before using our site, please check these Terms to ensure you understand the applicable terms and conditions. We may revise these Terms to reflect changes in laws, regulatory requirements, or as we deem necessary or desirable in our absolute discretion. If we revise these Terms, we will endeavor to contact you to inform you of the changes.
We may also update and modify our site to reflect changes in Medicines, Services, user needs, or business priorities.
Linking:
Links to third-party websites on our site are provided for your convenience. Clicking on such links will take you away from our site. We have not reviewed these third-party websites, do not control them, and are not responsible for their content or availability. Therefore, we do not endorse them, make representations about them, or guarantee any results obtained from using them. If you choose to access third-party websites linked to our site, you do so at your own risk.
You are allowed to link to our home page, provided you do so fairly and legally, without damaging our reputation or exploiting it. Your link must not imply any form of association, approval, or endorsement from us where none exists. You cannot frame our site on another website or create links to any part of our site other than the home page. We may withdraw linking permission without notice. If you wish to link to or use our site’s content in ways other than outlined above, please contact us at contact@prescrimeds.com
Cancellation by You:
You have the right to cancel a Service immediately by providing us with written notice if:
- We materially breach these Terms, and we fail to remedy the breach within 14 (fourteen) days from the day you notified us in writing of the breach.
- Our performance under these Terms is affected by an “Event Outside Our Control” under clause 17.
- We enter liquidation or upon the appointment of a receiver or administrator over our assets.
- Any time up to the commencement of the relevant Service or supply of the relevant.
Your right to cancel a Medicine or Service ends on the date of the dispatch confirmation (the date we notify you of our acceptance of your request for a Medicine or Service), which is when the contract between us is formed.
PrescriMeds: Your Gateway to Secure and Legitimate Medication Access
PrescriMeds operates as an educational platform and a service provider dedicated to ensure safe and legal medication access.
Acting as an intermediary or facilitator, we connect consumers to trustworthy pharmacies for authentic products and to Prescribers when necessary.
PrescriMeds is not a pharmacy itself, it offers a platform for users to request treatments, which can include medications, and have them fulfilled by licensed pharmacies.
How PrescriMeds Works?
Locating Medications: Rather than selling medications directly, PrescriMeds assists users in locating them through certified pharmacies.
PrescriMeds identifies an appropriate pharmacy considering factors such as product availability, proximity to the user, and cost.
It’s important to note that PrescriMeds maintains no financial affiliations with these pharmacies and does not earn commissions from them.
Securing Prescriptions (if required):
For treatments necessitating prescription drugs, PrescriMeds can facilitate a connection to a suitable doctor for consultation. Like their stance with pharmacies, PrescriMeds remains neutral towards specific doctors and doesn’t sway their consultations.
Doctors are compensated a standard fee by PrescriMeds for their services, which is part of the total service cost.
Refunds – Limitations
We trust that you’ll be pleased with any product you request from our site. However, should you wish to return a product due to any of the following reasons:
- It’s not as described.
- It’s not fit for its intended purpose.
- It’s damaged or faulty.
You must contact us within 30 days of your order being delivered. We will provide a full refund for the product, including any applicable delivery charges and reasonable return costs you incur. If you contact us after the 30-day period has elapsed, you won’t be eligible for a refund.
Returns and Refunds:
- Contact customer service before returning medication for a refund.
- Refunds are available for orders not received due to courier errors.
- No refunds for orders delivered to the correct location, confirmed with GPS tracking or a signed signature.
- No refunds for orders delivered to insecure addresses like hotels.
- No refunds for unnecessary orders due to a change in diagnosis.
- No refunds for dissatisfaction with medication brands unless a specific brand was guaranteed.
- No refunds for delayed orders due to customer error or non-guaranteed ‘Next Day Delivery’.
Missing Items:
- Notify customer service within 14 days of delivery if items are missing.
- Provide a photo of the dispensing label for partially missing items.
Lost/Undelivered Parcels:
- Contact customer support for parcels without tracking updates in the last 5 days.
- Allow up to 7 working days for courier investigations.
Cancellation:
- Full refund if a service is canceled before it begins due to reasons out of the customer’s control.
- Possible cancellation by the service provider due to unpaid bills, breach of terms, or missing information.
Unacceptable Use:
- Access can be denied for inappropriate behavior or breach of terms.
Suspension or Withdrawal:
- The site may be suspended, withdrawn, or restricted for operational reasons.
Delivery and Display of Medicines:
- Medicines are delivered to chosen addresses with associated costs.
- Medicines shown on the site may vary in packaging and availability.
Price:
- Prices on the site are accurate but subject to change.
- Payment is required before the purchase is processed.
- By wire
Payment:
- Payment can be made using debit/credit cards or cryptocurrency.
- Payments are processed using continuous authority.
Liability:
- The service provider is not liable for indirect or consequential losses.
- Liability is limited to the amount paid for the medicine or service.
As the Prescriber, we assume full clinical responsibility for all our patients to the maximum extent required by law for the services we provide.
We shall not be held liable for any loss or damage, whether in contract, negligence, or otherwise, under the following conditions:
Limitation of Liability
There is no breach of a legal duty of care owed to you by us.The loss or damage is not a reasonably foreseeable result of any such breach.Any loss, damage, or increased risk resulting from your breach of these Terms.
Specifically, we are not responsible for:
- Loss or damage resulting from inaccurate or incomplete information provided by you.
- Loss of emotional well-being, including any embarrassment caused.
- Loss of income or anticipated profits.
- Loss of opportunity.
- Loss of goodwill or harm to your reputation.
- Losses suffered by third parties.
- Any indirect, consequential, special, or exemplary damages arising from the use of our services, regardless of the form of action.
Pharmacy Services Terms and Conditions
The Pharmacy Services will be provided by various Pharmacies, which will be identified and notified to you each time you access the site. Each Pharmacy is bound by the terms and conditions outlined in this section.
By using the Pharmacy Services, you confirm that you understand and agree to be legally bound by the additional terms and conditions presented in this section
Professional Standards
The Pharmacy Services involve receiving, dispensing, checking, and delivering Medicines prescribed through a Prescription. Qualified pharmacists, employed or engaged by us, provide these services. All registered pharmacists adhere to professional ethics and conduct codes, which can be accessed via the GPhC at pharmacyregulation.org.
Our Commitment to You
Assuming professional responsibility for each patient using the Pharmacy Services, to the same extent as a face-to-face pharmacist-patient interaction.
Providing a professional and transparent service in compliance with guidelines issued by the GPhC or equivalent national regulators.
Dispensing Medicines only when, in our professional judgment, it is in your best interests, and refusing to dispense a Prescription when we believe it is not in your best interests without a face-to-face consultation.
Your Commitments When Accessing the Pharmacy Services
- Answering all questions truthfully, accurately, and fully.
- Not registering on the site more than once.
- Not registering or completing clinical questionnaires or consultations on behalf of others.
- Complying with any instructions for each Medicine.
- Promptly contact us if you are uncertain about how to take any Medicine.
- Accepting our decision when we determine that it is not in your best interests to dispense a Prescription without a face-to-face consultation.
- Notifying your doctor about the Medicine.
- Ensuring that only you have access to any Medicine.
- Ensuring that Medicines are not used beyond their expiry date.
- Informing us via the site of any side effects from Medicines or if you believe any Medicine has been ineffective.
Binding Agreement
No request to dispense a Prescription will be binding on us until you have received confirmation from the site. Professional codes of conduct and legal restrictions may limit the quantity of Medicines we can dispense, and we have no obligation to dispense quantities exceeding the permitted maximum.
We reserve the right to reject any request to dispense a Prescription.
Cancellation Rights
We initiate the Prescription processing upon receipt. If you wish to cancel a Prescription request, you should promptly contact the site. If we have already begun providing the Pharmacy Service, you will have no right to cancel the Prescription.
Verification of Prescription
Upon receiving a Prescription, we will verify it against the information you provided during registration or when accessing the service on the site. If the information on the Prescription does not match our records, we or the site may attempt to contact you using the information from your site registration.
Non-Availability/Suitability of Medicines
If any items on your Prescription are unavailable or unsuitable for dispensing through the Pharmacy Service, we or the site will attempt to contact you using the information from your registration.
Notification of Errors
Please carefully check the items dispensed to you upon receipt. If you suspect a dispensing error, promptly contact the site and do not use any of the items.
Warning
You must thoroughly inspect all dispensed items and refrain from using any Medicines that appear tampered with or dispensed in error. Failing to heed this warning could seriously harm your health.
Payment and Refunds
By providing payment card details to the site, you confirm your authorization to use the card and authorize Global Services Advisory ltd, acting as our agent, or its payment service provider to collect payment in full for ordered items, postage, packing charges, and any other charges under these Terms. Refunds, if applicable, will be processed by the site using the card originally used for payment.
Regrettably, Medicines cannot be returned unless they are damaged or faulty or if they have a broken hygiene seal.
You have the right to reasonably inspect your items as you would in a shop, but you cannot return opened Medicines unless they are damaged or faulty.